The RD+ Quality Control System (QCS) includes; planning, implementing, measuring and monitoring, and the RD+ commitment to ensure continuous improvement.
Planning: R.DORSEY+COMPANY (RD+) designs and deploys Quality Control Programs (QCPs) to support the requirements and performance objectives of each contract/task order. Each QCP incorporates program schedules, provides visibility to the project status and complements the Federal CMMI and Quality Assurance (QA)processes. Each QCP supports the task level effort to control risk, accommodate changing requirements, and provide real time project status monitoring.
Implementing: The RD+ QCPs serve the needs of the client, the delivery team and the RD+ management. The QCP is the final embodiment of the client requirements, the final metric of team performance and the corporate scorecard of excellence in delivery.
Measuring & Monitoring: Project status is monitored daily. Task level effort within a project can be monitored in 15 minute increments. If work falls behind schedule the RD+ management knows of the slippage within 4 hours. Daily and weekly review meetings allow the delivery teams re-allocate resources to insure quality and timely delivery.
Continuous Improvement: Continuous improvement occurs within projects, between projects, and across multiple projects over time. At RD+, Continuous Improvement is inherent in our deep seated commitment to excellence. Any team member can call for a consideration to refactor the code of a project in-flight if significant benefit can be achieved. Refactoring routinely occurs in projects spanning multiple releases and increasing scope. Advanced education is the personal component of continuous improvement, the fuel of the enterprise commitment to excellence and a significant annual budget line item.
RD+ has a 17 year track record of service and collaboration with Fortune 100 firms in which we systematically identify, measure and mitigate risks for mission critical, enterprise tasks.
Risk Identification: Risks are identified and addressed aggressively. The most successful approach is to identify, measure and attack the risks by their order of magnitude.
Risk Estimation: Project managers, architects, analysts and engineers collaborate to prioritize and remediate risk factors.
Risk Mitigation: Risk mitigation includes anticipation, avoidance through appropriate design and refactoring if necessary. For fixed bid projects, there is no limit to the team's authority to resolve a severity 1 issue.
Risk Monitoring: The Project Manager and Architects are responsible for the identification, reporting, and resolution of risks to a project.